Your questions, answered
In the event of class being canceled due to weather, all families will be informed with an email. Once the facility availability has been confirmed, an email will be sent with the make-up day. We always try to schedule the make-up day one week after the original scheduled last day. Every effort will be made to hold a make-up class. However, in the rare event that there is no facility space or available days, Bally Sports Group is not responsible for refunds from canceled classes due to acts of nature.
If a refund is requested prior to two weeks of the start date, Bally Sports Group will provide a refund minus the registration fees.
If a refund is requested within two weeks of the start date, the parent may receive full credit towards a future program or a transfer. Refunds will be granted if a doctor’s note is provided.
Once a program has started, we are unable to provide refunds.
If a refund is requested prior to May 1st, Bally Sports Group will provide a refund minus a Refund Fee of 15% of the total amount paid. Full refunds may be granted with a
If a refund is requested between May 1st and May 19th, Bally Sports Group may approve a credit to be used towards a future camp or program. Refunds will not be
granted after May 1st.
Once a camp has started, Bally Sports Group is unable to provide refunds or credits.
The ages provided for our programs are guidelines based on our experience with each age group. However, we do understand every child is different and parents know their child better than anyone. We want parents to have their children participate in the program they feel is most appropriate.
Some important questions that parents should consider prior to “playing up” an age group include:
• Does my child have experience in this sport?
• Is my child mature for their age?
• Is my child athletic for their age?
• How does my child's physical size compare to other children their age?
• Is my child used to receiving instruction from adults?
Bally Sports Group follows the guidelines provided by the Ohio Department of Health for Youth Concussions and Lindsey’s Law.
Ohio’s Youth Concussion Law, Return to Play
Prohibits coaches from allowing athletes to continue to play if there are symptoms of a concussion. If a child is suspected of having a concussion, they must be cleared by a physician or authorized health care provider in order to be allowed to participate in the next class. For more information, click the following link: Return to Play - Ohio’s Youth Concussion Law.
Educates parents and coaches about the warning signs for a sudden cardiac arrest. For more details about Lindsey’s Law, please click on the following link: Lindsey’s Law.
Are you looking to help your child use the sports participation experience as one that helps him or her have fun, learn life skills, and use sports as a vehicle for future life success? If so, check out Dr. Stankovich’s free blog articles designed to help you better understand topics such as the realities of playing college and pro sports, the effects participation trophies have on kids, how to identify if you’re a ‘helicopter parent,’ how to overcome sports anxiety, helping with the mental aspects related to sports injuries, plus many more timely topics designed to help you help your child succeed.
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